Small Steps for Quality
We offer a cost effective solution for small businesses who need help with identifying and mapping their processes.
For a set monthly fee, over eight months, we will:
- visit your company for two half-day sessions and facilitate process mapping workshops with staff, or meet on a one-to-one basis
- provide an overview of the findings
- mentor you whilst you draft the procedures and advise on best practice
- allocate you your own Account Manager and provide a helpline
- hold a ½ hour monthly progress conference call
- send you ‘Touchstone’, our Stepping Stones for Business newsletter
With a set monthly fee you know how much your quality management will cost and if there’s an emergency or if you need some extra help we can offer extra time through our Great Steps, bespoke services.